Information
ExcessFlow helps businesses recover value from excess, surplus, end-of-line, and returned technology stock through controlled, brand-safe remarketing. Our consignment-based model, marketplace expertise, and live commerce capability provide a transparent and effective alternative to traditional liquidation. The answers below address common questions about how we work and what partners can expect when working with ExcessFlow.
Frequently asked questions
Our approach is rooted in transparency, quality and integrity, ensuring that everything we do reflects our commitment to excellence anbd provides success to our partners. Here's are the most common questions we are asked, but if you still need to ask anything please drop us a messagwe.
What types of stock does ExcessFlow work with?
ExcessFlow specialises in technology and electronics, including excess, surplus, end-of-line, and customer returned stock. This can include new, open-box, and refurbished devices from retailers, distributors, corporates, and education organisations.
Do you buy stock outright or sell it on our behalf?
We operate on a consignment selling model. We sell stock on your behalf, aligning our success directly with yours. This approach allows us to focus on maximising recovery value rather than rapid disposal, while giving you visibility and control throughout the process. Ownership remains with you until items are sold, and settlements are made based on agreed reporting and performance outcomes.
How do you protect our brand and pricing?
Brand protection is central to our approach. Stock can be sold via white-label or anonymised channels, with controlled marketplace exposure and agreed pricing strategies. This helps prevent market saturation and protects primary sales channels.
Where will our stock be sold?
Stock is sold through carefully selected marketplaces, including eBay, Amazon (as a Certified Refurbished Seller), Back Market, onBuy, and live commerce platforms such as eBay Live and Whatnot. Channel selection is based on the product, condition, and desired outcome.
What is live commerce and why does it matter?
Live commerce involves selling products through real-time video events, allowing buyers to engage directly and purchase instantly. It enables faster clearance, improved price discovery, and greater transparency compared to traditional fixed-price listings.
How quickly can excess stock be cleared?
Timeframes vary depending on volume, condition, and category, but our combination of marketplace selling and live commerce allows us to move stock significantly faster than traditional liquidation methods. We provide realistic sales forecasts at the outset.
What reporting will we receive?
You receive clear inventory tracking, sales performance reports, recovery forecasts, and settlement summaries. This provides full visibility from intake through to final payout and supports internal reporting requirements.
Is there any upfront cost to work with ExcessFlow?
In most cases, there are no upfront costs. Fees are typically aligned to successful sales, ensuring our incentives match your recovery objectives.
Beyond the ordinary
This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.